Privacy Policy

We respect your privacy and are committed to protecting the personal information you share with us.

Last updated: 30 September 2026

1. Information We Collect

When you visit our website, contact us, or make a purchase, we may collect your name, email address, phone number, postal address, and details of the products or services you enquire about or purchase.

2. How We Use Your Information

To process purchases, custom orders, repairs, and gold exchange transactions.
To respond to enquiries submitted through our contact form.
To send newsletters and updates about new collections, if you have subscribed.
To improve our showroom services and website experience.

3. Cookies

Our website may use cookies to remember your preferences and understand how visitors use the site. You can disable cookies through your browser settings, though some features may not function as intended.

4. Marketing Communications

We only send promotional emails or messages to customers who have opted in via our newsletter form or in-store sign-up. You may unsubscribe at any time using the link provided in our emails or by contacting us directly.

5. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Payment information is never stored on our website servers.

6. Sharing of Information

We do not sell or rent your personal information to third parties. Information may be shared with trusted service providers (such as delivery or payment partners) strictly for the purpose of fulfilling your order.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The “last updated” date at the top of this page indicates the most recent revision.

9. Contact Us

Questions about this policy, or requests regarding your personal data, can be directed to us using the details below.

Email: vnrgold@gmail.com
Phone: 9071287001
Address: VNR Gold, Swarna Soudha, Main Road, Bantwal 574211, Dakshina Kannada District, Karnataka